I'm always reluctant to take an "anonymous" complaint at face value. Much of what is written comes straight out of the ADL handbook for fomenting more animosity towards us. That being said, I would be more than happy to meet with this volunteer if you can find out who it is.
As for the foster program, I have never heard an LAAS employee telling someone that they couldn't be a foster. We NEED fosters. The more the better. You can't imagine the number of kittens coming in. This last weekend alone was insane.
It is true that we will not foster out sick or injured kittens. We have more than enough healthy ones that need to be fostered first. Also, since we don't have enough fosters to take every kitten, we are often forced to choose between fostering out a 4 week old litter versus a very young litter. In these cases, we are always going to choose the older group first. They have a MUCH greater chance at reaching 8 weeks of age, they are easier for a foster (especially a new foster) to take care of, and it allows the foster to end up fostering a greater number of kittens over the same period of time.
In fact, I think it would be great if you would be so kind as to do a post stating that we are always in need of fosters and that anyone who is interested can go to our website (laanimalservices.com), fill out a foster application and bring it to the shelter of their choice. I guarantee you that they will get called within a week!