Winograd posted this on his blog. It is his 111 page analysis and recommendations of the Philly shelter system. This is what he says Philly failed to implement.
I have not carefully read it, but it appear to an an incredibly thorough and detailed operations analysis. I am impressed.
Take a close look at pages 29-32, t tells how you can cheat on euthanasia, impound and adoption numbers with password access to the tracking software.
Also, here are the 2006 and 2007 statistics for the combined Washoe County/Nevada Humane Society. Bonnie Brown is Nathan's protoge and head of the Nevada Humane side of the muni/private operation.
I have not figured them out yet and I'll let you know when I do.